Returns & Exchanges

Due to the perishable nature of our sustainably caught seafood, we are unable to accept physical returns of fresh produce. If your order arrives damaged or fails to meet our quality standards, please contact our support team within 24 hours of delivery for a full refund or replacement.

Return Process

• 1.
  Inspect Your Catch

  Examine your delivery immediately upon arrival to ensure the fish is chilled and the vacuum seals are intact.

• 2.
  Document Issues

  If there is a problem, take clear photographs of the product and the shipping label to help us investigate the issue with our couriers.

• 3.
  Contact Support

  Email our customer service team at support@peskyfish.com within 24 hours of receipt, including your order number and photos.

• 4.
  Resolution

  Our team will review your claim and process a refund to your original payment method or arrange for a fresh replacement delivery.